Hublog Logistics Solutions combines practical
operations, smart technology and responsive
service to help businesses deliver with confidence.
From the first order to the doorstep — and from
delivery back to the warehouse — we design
logistics around your customers, your timelines
and your growth.
Flexible logistics services designed to remove
friction from your supply chain and create a
better delivery experience.
01
E-COMMERCE
Fulfillment
Inventory, pick-pack, dispatch and delivery
orchestration built for fast-moving online brands,
with streamlined operations designed to improve
speed, accuracy and customer experience. From
order processing to final-mile coordination, every
step is connected to help brands scale smoothly
while maintaining reliable service levels.
Agile local fulfillment points that put inventory
closer to customers, enabling faster order processing,
same-day delivery and efficient coverage across
high-demand urban areas. Strategically positioned
stores help reduce delivery distances, improve
availability and support faster customer fulfillment
where demand is highest.
Coordinate international movement, customs
documentation, compliance and handoffs for a
smoother cross-border experience, helping brands
move orders reliably across global markets. Manage
complex shipping journeys with better visibility,
simplified coordination and dependable movement
from origin to destination.
Responsive delivery options for urgent orders,
same-day needs and time-sensitive commerce, with
flexible fulfillment and delivery coordination from
pickup through the customer's doorstep. Built for
speed and flexibility, the service adapts to changing
order volumes and customer expectations while keeping
deliveries moving efficiently.
Make returns simpler with structured collection,
inspection, processing and inventory recovery workflows,
helping businesses reduce reverse-logistics friction
while creating a better customer experience. From
pickup and quality checks to restocking and recovery,
each stage is organized to bring returned inventory
back into the business efficiently.
hublog logistics is a leading logistics solutions provider across the Middle East, delivering customized manpower, vehicle leasing, warehousing and supply-chain solutions.
WHO WE ARE
Built on regional heritage and operational expertise
Hublog Logistics is part of Al Sourayia Group. The Group takes pride in its Saudi roots and has been successfully operating in the GCC region for over 70 years, with deep familiarity with the business environment, regulatory framework, economic and market dynamics of Saudi Arabia, the GCC and the wider MENA & EMEA region.
Our customer solutions team provides consultancy services and insights to help deliver your objectives, working alongside our operational teams and partners to execute on your behalf.
What sets us apart
Regional heritage and group scale
Specialist logistics professionals
Continuous investment in technology
High attention to detail and execution
REGIONAL ADVANTAGE
Saudi roots. GCC experience. MENA & EMEA perspective.
Hublog Logistics is part of the pioneer and well-established Al Sourayia Group. The Group takes pride in its Saudi roots and has successfully operated in the GCC region for over 70 years, with strong familiarity with the business environment, regulatory framework, economic conditions and market dynamics of Saudi Arabia, the GCC and the wider MENA & EMEA region.
Our customer solutions team provides consultancy services and practical insights to help deliver your objectives, working alongside our operational teams and partners to execute on your behalf.
01
Customer Solutions & Consultancy
We work with customers to understand their objectives, identify operational opportunities and build practical supply-chain solutions around their requirements.
02
Business Transformation
Our team and partners support business transformation and improvement across the supply chain, from planning and inventory control to warehouse operations and delivery execution.
For wholesale and retail businesses, we ensure seamless inventory flow.
Store & branch replenishment
Keep retail locations stocked.
Wholesale distribution
Efficient large-scale order fulfillment.
Optimized supply chain management
Reduce lead times and costs.
WHAT SETS US APART
Expertise, scale, heritage and technology
Regional Heritage
Deep regional knowledge supports practical execution across Saudi Arabia and the GCC.
Operational Expertise
Specialist teams focus on detail, compliance, service quality and reliable execution.
Technology Investment
Continuous investment in technology supports visibility, tracking, integrations and informed decisions.
End-to-End Support
From consultancy to operations and partners, Hublog can support the whole supply-chain journey.
OUR CLIENTELE
Trusted by leading businesses.
Client logos and names shown in the supplied reference image, presented in the same moving profile style as the Partners section.
CLIENT PROFILE
Al Sourayia Flooring & Furniture
Flooring & Furniture
CLIENT PROFILE
United Insulations Co
Insulation Solutions
CLIENT PROFILE
Flors — The Flooring Solutions
Flooring Solutions
CLIENT PROFILE
United Mining Industries
United Mining Industries
CLIENT PROFILE
Unique Drawing Co.
Unique Drawing Co.
CLIENT PROFILE
Saudi Villa Contracting Co.
Saudi Villa Contracting Co.
CLIENT PROFILE
ARTEX Industrial Investment Co.
Industrial Investment
CLIENT PROFILE
Oriental Weavers
Oriental Weavers
CLIENT PROFILE
Tarkett
Tarkett
CLIENT PROFILE
Al Sourayia Flooring & Furniture
Flooring & Furniture
CLIENT PROFILE
United Insulations Co
Insulation Solutions
CLIENT PROFILE
Flors — The Flooring Solutions
Flooring Solutions
CLIENT PROFILE
United Mining Industries
United Mining Industries
CLIENT PROFILE
Unique Drawing Co.
Unique Drawing Co.
CLIENT PROFILE
Saudi Villa Contracting Co.
Saudi Villa Contracting Co.
CLIENT PROFILE
ARTEX Industrial Investment Co.
Industrial Investment
CLIENT PROFILE
Oriental Weavers
Oriental Weavers
CLIENT PROFILE
Tarkett
Tarkett
SERVICES
One logistics partner. Many ways to move.
From warehousing and fulfillment to freight forwarding, delivery associates and vehicles, hublog logistics provides flexible solutions for growing businesses.
01
Comprehensive 3PL Warehousing
At hublog logistics, we go above and beyond to ensure that every aspect of your logistics operation is seamlessly managed. From meticulously overseeing inventory levels to orchestrating efficient order fulfillment processes, our state-of-the-art warehouses are fully equipped to handle all your storage and distribution needs with precision. Backed by our team of experienced professionals, we take pride in delivering your shipments promptly and reliably. Whether it's organizing inventory, optimizing picking and packing processes, or coordinating transportation, we leverage our expertise to streamline every step of the logistics journey. What truly sets us apart is our commitment to providing tailored solutions that align with your unique requirements. We understand that every business has its own set of challenges and objectives, which is why we work closely with you to develop strategies that enhance your supply chain efficiency and drive success. With hublog logistics, you can rest assured that your logistics operations are in capable hands. Let us take care of the intricacies of your supply chain, allowing you to focus on what matters most – growing your business and serving your customers.
02
Experienced Delivery Associates
hublog logistics prides itself on providing a team of experienced delivery associates who are not only skilled in their craft but also fully compliant with all necessary documentation. Each of our delivery associates holds a valid iqama (residency permit) and a driving license, ensuring that they are legally authorized to operate within the Kingdom of Saudi Arabia. Whether you require our delivery associates to work under our sponsorship or on a temporary basis, rest assured that they are prepared to meet your needs with the utmost professionalism and efficiency. Our associates are trained to handle a variety of delivery scenarios, from last-mile deliveries to bulk shipments, with care and precision. Additionally, our commitment to compliance extends beyond documentation to encompass rigorous safety and security protocols. We prioritize the safety of our associates, your shipments, and the communities we serve, adhering to all relevant regulations and standards. With hublog logistics, you can trust that our delivery associates will represent your brand with professionalism and deliver your goods with accuracy and reliability, every time.
03
Vehicle Solutions
At hublog logistics, we take pride in our extensive fleet of vehicles, meticulously maintained to ensure optimal performance and reliability in transporting shipments of any size. Our fleet encompasses a variety of vehicles, including vans, sedans, and dynas, providing flexibility to accommodate diverse transportation needs and cargo types. Each vehicle undergoes regular maintenance checks and inspections to uphold our stringent quality standards. Our dedicated team of mechanics ensures that every vehicle is in top condition, minimizing the risk of breakdowns and delays during transportation. Furthermore, our vehicles are equipped with advanced tracking systems that enable real-time monitoring of shipments. This technology allows us to closely monitor the location and status of each delivery, ensuring secure and punctual arrivals at their destinations. With our comprehensive fleet and advanced tracking capabilities, hublog logistics is equipped to handle any transportation challenge with efficiency and reliability. Whether you have small parcels or oversized cargo, you can trust us to deliver your goods safely and on time, every time.
04
Logistics Professionals & Associates
At hublog logistics, we take great pride in our team of highly skilled logistics professionals and warehouse associates, each possessing the expertise and qualifications necessary to excel in their roles. Our commitment to excellence is reflected in the meticulous selection process we undertake to ensure that every member of our team meets our stringent standards of competence and professionalism. Each logistics professional and warehouse associate at hublog logistics is equipped with valid documentation, including residency permits (iqama) and relevant licenses, to ensure full compliance with legal requirements. This commitment to compliance not only demonstrates our dedication to upholding the highest standards of integrity and legality but also serves as a testament to our reliability and trustworthiness as a logistics partner. Whether you require experienced personnel for strategic planning, supply chain management, inventory control, or warehouse operations, our team of logistics professionals is prepared to meet your needs with proficiency and efficiency. With years of industry experience and a deep understanding of the intricacies of logistics and supply chain management, our professionals are well-equipped to contribute to the success and growth of your business. At hublog logistics, we understand the critical role that skilled professionals play in driving operational excellence and achieving business objectives. That's why we are committed to providing our clients with access to a team of dedicated and competent logistics professionals who are ready to go above and beyond to meet their unique requirements and deliver optimal results. Partner with hublog logistics today and leverage the expertise of our highly skilled logistics professionals to streamline your operations, optimize your supply chain, and achieve your business goals.
FULFILLMENT
Excellence at every step, built into every order
01
Inbound Receiving
Inspection, sorting and verification with rigorous quality checks.
02
Storage & Inventory
Optimized storage with real-time inventory tracking.
03
Order Processing
Precise picking and packing designed for volume surges.
04
Shipping & Last Mile
Fast, reliable delivery through dedicated vehicles and courier partners.
05
Reverse Logistics
Hassle-free returns and reintegration that support customer retention.
FLEXIBLE WAREHOUSING
On-demand warehousing
Secure storage when you need it—whether by the pallet or square meter—with flexible contract terms.
Book warehouse space instantly
Secure your contract in minutes—store by tomorrow.
Flexible billing options
No long term commitments—monthly, bi-annual, or annual contracts.
Adaptive Access
Enjoy flexible, on-demand storage that scales with your evolving business needs.
FULFILLMENT
E-commerce & Quick-Commerce Fulfillment
Designed for fast order processing and rapid delivery with warehouses across major cities offering:
Dark store network
Enabling 15 minutes to 2-hour delivery.
Pick, pack, and ship
Seamless integration with e-commerce platforms.
Fast delivery
Next-day within cities and 2-3 days across the kingdom.
Agile Scalability
Effortlessly manage seasonal surges and fluctuating demand with a fulfillment network that grows with your business.
FREIGHT FORWARDING
Leave your freight shipping worries to us.
Competitive rates, clearance solutions, prompt service, and a vast network of agents have made us a trusted name among freight forwarding companies in the region.
We assist with air freight, sea freight, and road freight. Be it large volumes of cargo, containers, LCL, FCL, or just a few kilos – we can help! In addition to shipping, we also assist with custom clearance, import and export trade, and other related services.
Air Freight
Looking to expedite shipments? Timely delivery is our priority. Air import/export, IATA/FIATA approved agents, hazardous and perishable freight handling capacity, and sea-air, air-air and air-sea service options.
Ocean Freight
For large volume cargo where cost matters. Full Container Load (FCL) and Less than Container Load (LCL), major container ports, flexible scheduling and shipment status visibility.
Road Freight
FTL or LTL solutions including temperature-controlled and highly secured transports, customized routes and timings, trace and track features, GPS-enabled trucks and dedicated account management.
REVERSE LOGISTICS
Returns that work harder for your business
Our reverse logistics service supports return initiation, collection, inspection, verification, repackaging and reintegration into inventory with real-time visibility.
SERVICES +
Services + resources.
Explore fulfillment, dark-store, cross-border, freight, returns and customer-support information in one place.
FULFILLMENT
From inbound receiving to reverse logistics
Understand the complete order lifecycle and how coordinated fulfillment can support growth.
DARK STORE
Neighborhood-level reach
Micro-fulfillment designed for 15-minute to 2-hour delivery in high-demand areas.
FREIGHT
Air, ocean and road freight
Flexible freight solutions for large volumes, containers, LCL, FCL and smaller shipments.
REVERSE LOGISTICS
Turn returns into opportunities
Collection, inspection, repackaging and restocking supported by real-time visibility.
FAQ
Frequently asked questions
How can I track my shipment?
Use the Track Shipment page and enter your tracking number to check the available shipment status.
Do you provide warehousing services?
Yes. Services include on-demand storage, connected warehousing, e-commerce fulfillment and B2B fulfillment.
Do you support international shipping?
Yes. Cross-border solutions cover documentation, customs, multi-carrier connectivity and international delivery.
DARK STORE
Neighborhood-level reach within 15 minutes to 2-hour delivery
Grow your eCommerce business in Riyadh through fast, on-demand fulfillment powered by dark stores built for speed and scale.
Ultra-Fast Final Mile
Strategically positioned micro-fulfillment centers support rapid delivery windows.
Temperature-Controlled Fulfillment
Support temperature-sensitive and dry goods while meeting stated standards.
Seamless Scalability
Expand into high-demand areas without the overhead of physical stores.
Flexible Payment Solutions
Offer COD and pre-payment options to match customer preferences.
CROSS-BORDER SHIPPING
Go and grow global — without the growing pains
Hublog's cross-border solution supports global shipping through a single point of integration, covering documentation through delivery.
Global Shipping from KSA
Reach international customers directly from Saudi operations.
Full Compliance Handled
Outsource customs, VAT and duties from start to finish.
Multi-Carrier Connectivity
Access 25+ global carriers with SLA assignment and rate comparisons.
Unified Control Center
Monitor and manage shipments from one dashboard.
Plug-and-Play Integrations
Connect with Shopify, Zid, Salla, WooCommerce and more.
Cost-Efficient Scaling
Leverage shared infrastructure to lower cost-per-order at scale.
ON-DEMAND SHIPPING
No commitments. No hassles.
Pay-as-you-go shipping supports same-day in-city and next-day Kingdom-wide delivery, faster COD processing, direct SLA accountability and single-contact claims handling.
01 · Pick & Pack
You manage inventory, pick and pack your products.
02 · Buy Labels
Purchase Hublog shipping labels through the platform and pay as you go.
03 · Schedule Pickup
Tell us when orders are ready and Hublog handles last-mile delivery.
REVERSE LOGISTICS
Transform returns into revenue
Customers initiate returns through the eCommerce platform, the collection network picks up items, and the reverse logistics center inspects, verifies and reintegrates products into inventory.
SECTORS WE SERVE
Solutions across industries
Retail & E-commerce
Fast order fulfillment and last-mile delivery.
Food & Beverage
Temperature-controlled facilities for perishable goods.
Manufacturing & Industrial
Secure, scalable storage for raw materials and bulk products.
Pharmaceuticals
Licensed, compliant storage for medicines and medical products.
Electronics & Technology
Safe, secure storage for high-value electronic items.
Automotive
Efficient storage and distribution of spare parts.
DRIVE PART TIME
Part-time delivery opportunities
A program offered by hublog logistics providing part-time job opportunities for Saudis to earn additional income paid daily in return for delivering parcels to customers.
Valid national ID
Saudi nationality or son of Saudi woman
Valid driver's license
No one-door pickup vehicles
Age greater than 18 and younger than 60
Vehicle production year not earlier than 2008
Applicant must own or be authorized for the vehicle
Financial guarantee as promissory note
All legal formalities have to be taken care of.
FAQ
Most frequently asked questions
Shipping Costs
How can I get an idea of my total shipping costs?
Payment Methods
What payment methods can I use for Hublog services?
International Shipping
What documents are required and how long does international shipping take?
Tracking
What is a tracking number and how can I track my shipment?
Returns
How can I return my shipment and what should I do after receiving a return request?
Complaints
How can I raise a complaint and when is it resolved?
FEATURES
Technology that keeps your supply chain moving.
Connect fulfillment, inventory, shipment visibility and analytics through a technology-enabled logistics experience.
◉
Real-Time Visibility
Monitor shipment status, inventory and returns across the logistics lifecycle.
⌁
Open API Connectivity
Plug-and-play architecture helps automate fulfillment and connect your technology stack.
▦
Real-Time Data Sync
Process orders with up-to-the-minute information and operational accuracy.
↗
Actionable Analytics
Access carrier performance, customer insights and operational metrics for informed decisions.
FULFILLMENT ADVANTAGE
Built for scale
25M+Fulfilled shipments
99%Order accuracy rate
50M+Fulfilled items
100%Domestic & international coverage
Value-added services
Custom Order RulesCustom PackagingProfessional PhotographyBundling & KittingLight AssemblyBarcoding
FULFILLMENT CONTROL
Excellence at every step, built into every order
Inbound Receiving
Inspection, sorting and verification with rigorous quality checks.
Storage & Inventory Management
Optimized storage with real-time inventory tracking.
Order Processing
Precise picking and packing designed to handle volume surges.
Shipping & Last-Mile Delivery
Fast, reliable delivery through dedicated vehicles and courier partners.
Reverse Logistics
Hassle-free returns and reintegration that support customer retention.
FULFILLMENT ADVANTAGE
Fulfillment that delivers more than just packages
Multi-Channel Excellence
Unify sales channels from marketplaces to your website with seamless order processing.
Precision Fulfillment
Technology-powered systems and quality checks support operational control and accurate processing.
Future-Ready Infrastructure
A robust fulfillment network and smart pricing model designed for peak demand and market expansion.
24/7 Expert Support
Dedicated fulfillment professionals are available to solve, support and scale with you.
VALUE-ADDED SERVICES
Value-Added Services that Elevate your Brand Experience
Custom Order Rules
Tailor handling processes to your business needs.
Custom Packaging
Deliver a premium, on-brand experience.
Professional Photography
Boost sales with high-quality product visuals.
Bundling & Kitting
Curate product sets or launch limited editions.
Light Assembly
Prepare products for immediate fulfillment.
Barcoding
Enable accurate tracking and inventory control.
INTEGRATIONS
Instant integrations
Open API Connectivity: Automate fulfillment through a plug-and-play architecture.
Real-Time Data Sync: Process orders with up-to-the-minute accuracy.
Infrastructure: Easily adapt logistics as your business grows.
PRICE CALCULATOR
Estimate your shipping cost.
Enter your shipment details to get a clear, instant demo estimate. Final pricing may vary based on the confirmed route, service level, dimensions, surcharges and other operational requirements.
SHIPMENT DETAILS
Calculate an estimated price
Use the fields below for a quick planning estimate.
TRACK SHIPMENT
Know where your shipment is.
Use the tracking experience to check shipment progress and keep your customers informed.
SHIPMENT LOOKUP
Track your shipment
Enter your tracking number below.
Your shipment status will appear here.
Visibility across the journey
01
Order Received
Your shipment enters the fulfillment and transportation workflow.
02
Processing
Inventory, picking, packing and dispatch activities are coordinated.
03
In Transit
Shipment movement can be monitored through tracking-enabled operations.
04
Delivery
Dedicated delivery teams and partners complete the last mile.
VISIBILITY
Track more than a shipment
Use shipment status information to understand the current movement of your order and connect operational updates with fulfillment, freight and returns workflows.
Order Status
Get comprehensive order status updates throughout the logistics lifecycle.
Carrier Performance
Access detailed carrier performance metrics to support operational decisions.
Shipment & Returns
Follow end-to-end shipment and return activity from one connected experience.
Customers can submit complaints through available communication channels. Complaints are intended to be handled within no more than five days, with a reference number and estimated resolution duration communicated by SMS or email.
For damaged shipments, the consignee should verify the package condition and record an adverse remark on the applicable hublog logistics waybill or delivery sheet.
COMPLAINTS
You Talk. We Listen. We Act.
You Talk
Your opinion and feedback matter. Dedicated communication channels give customers opportunities to tell us about their experience.
We Listen
A complaints management team listens, resolves complaints and works to prevent recurring issues.
We Act
Our dedicated complaints and support process is designed to provide transparency and ease of registration.
COMPLAINT HANDLING
Customer complaint rules
Customers may file a complaint when the complaint date does not exceed 30 days from the end of the agreed delivery time.
Complaints shall be handled within no more than five days.
Each customer receives a complaint reference number and estimated resolution duration by text message or email.
The customer receives a written response by email or text message.
The customer may escalate a complaint if it is not answered within the allotted time or is closed without resolution before the deadline.
Customers may file complaints through available communication channels.
CLAIMS
Easy Claims Management
Claims are assessed independently to help ensure customers are satisfied with the outcome.
What you need
Name, tracking number, mobile number, email address, IBAN, claim description and an uploaded image.
Claim Eligibility
A claim can be filed for lost or damaged shipments and can only be filed by the shipper.
Important Note
The consignee must raise the request using the same mobile number used when booking the shipment.
DAMAGE & CLAIM GUIDELINES
Shipment condition and remarks
A shipment is termed damaged when the consignee verifies the package condition upon receipt and makes an adverse remark on the Air Waybill, Waybill or Hublog delivery sheet.
Remarks should be made on the Hublog waybill or Hublog Delivery Sheet when the shipment/package is found not to comply with its condition at pickup.
Remarks on delivery notes, packing lists, invoice copies or other documents may not be considered claim intimation.
If no damage/missing remark is made on the Hublog waybill or Delivery Sheet, the related claim may not be honored.
CLAIM PROCESS
From notification to investigation
Notification
Written notification about loss, damage or delay should be provided within the stated claim-notification period.
Investigation
Sales personnel inform the Operations Team, which conducts investigation or survey to validate reported damage.
Documents
Minimum supporting documentation may include claim intimation proof and landed cost invoice information.
OFFICIAL DOCUMENTS
Our company certificates.
Official registration documents for Hublog Logistics Solutions,
presented for transparency and business verification.
